Shipping policy

Last Updated: August 2026

At Faroha Studios, we don't simply ship products—we create them.

Every piece you order is handcrafted exclusively for you, one order at a time. Unlike factory-made products that sit on warehouse shelves waiting to be dispatched, every Faroha Studios creation begins its journey only after your order is confirmed.

From carefully preparing the resin mixture and hand-placing decorative elements to pouring, curing, finishing, polishing, quality inspection, and secure packaging, every step is completed with precision and care. This allows us to ensure that every piece leaving our studio reflects the quality, craftsmanship, and uniqueness that Faroha Studios stands for.

We believe handmade art should never be rushed. Every additional hour invested in crafting your order contributes to its beauty, durability, and long-lasting finish. Our goal isn't simply to deliver a product—it's to create something you'll truly cherish.

Thank you for supporting handcrafted artistry and allowing us the time to create something uniquely yours.

Crafting Time

Since every order is made exclusively for you, each product undergoes a dedicated Crafting Time before it is ready for dispatch.

Most handcrafted resin products require approximately 1–2 business days to complete. This allows the resin to cure naturally and achieve maximum strength, clarity, and durability before moving to the finishing and packaging stages.

Some creations require additional attention and multiple resin pours, including:

  • Personalized and custom-made products
  • Large resin art pieces
  • Products requiring multiple resin layers
  • Intricate handcrafted designs
  • Special occasion or wedding collections

These products may require approximately 3–4 business days before they are ready for dispatch.

Crafting timelines may also vary depending on the complexity of the design and current order volume.

Need Your Order Sooner?

We understand that some occasions simply can't wait.

If you need your order urgently, Faroha Studios offers Priority Crafting for eligible products.

Priority Crafting

Customers may choose to pay a Priority Processing Fee during checkout (where available) to have their order moved ahead in our crafting queue.

Priority Crafting helps us begin working on your order sooner; however, it does not compromise the curing process or quality standards that every Faroha Studios product undergoes.

Urgent Requests

If your order is required for a special occasion, event, wedding, or gift, you are welcome to contact the Faroha Studios Team and request priority processing.

We'll always do our best to accommodate genuine urgent requests whenever possible.

Please note:

  • Submitting an urgent processing request does not guarantee approval.
  • Approval depends on our current production schedule, product complexity, material availability, and existing order commitments.
  • If we are able to accommodate your request, our team will guide you through the available priority options and any applicable Priority Processing Fee.

Our team will always strive to help wherever possible without compromising the quality of your handcrafted piece.

Order Dispatch

Once your creation has completed the crafting process and successfully passed our quality inspection, it is carefully packaged and handed over to one of our trusted courier partners.

You'll receive your tracking details via email and/or SMS as soon as your order has been dispatched.

Estimated Delivery Timeline

Delivery estimates begin from the date of dispatch, not from the date your order is placed.

Estimated delivery times are:

Standard Shipping

Usually 5–8 business days after dispatch.

Air Shipping (where available)

Usually 2–3 business days after dispatch.

Most orders are delivered well within these estimated timelines.

Unexpected Shipping Delays

While we strive to ensure timely deliveries, shipping timelines may occasionally be affected by circumstances beyond our control, including:

  • Heavy rainfall or severe weather conditions
  • Floods or natural disasters
  • Public holidays
  • High courier volumes during festive seasons
  • Transportation disruptions
  • Government restrictions
  • Operational delays at courier hubs
  • Incorrect or incomplete shipping information provided during checkout

Should such delays occur, we appreciate your patience and understanding. Our team will always be happy to assist you in tracking your shipment and providing updates whenever possible.